Video Inspection for Insurance Claims
When a pipe fails, an insurer wants proof. A recorded inspection documents what happened and where.
- Home Buyers & Property
- Video recorded
- Middle Tennessee
RECCH 0400:00:00Insurance Claim Video Inspection explained.
Insurance claims for sewer backups and pipe damage turn on documentation: what failed, where, and what caused it. A time-stamped recording of the inside of the pipe is far stronger than a description.
We record the line, note each finding with its location and write a neutral summary of what the footage shows. We do not decide coverage. We provide the evidence, and you send it to your insurer, adjuster or attorney.
The deliverables.
Neutral, factual record
We describe what the camera shows, nothing more.
Locations recorded
Each finding tied to a distance.
Send to anyone
Adjusters, contractors or attorneys.
Supports your timeline
Dated footage of the line’s condition.
Surface vs camera: cracked pipe
Above ground Camera viewIllustrative visual. Drag the handle to slide between what you see above ground and what the camera sees below.
How it runs.
A clear sequence from first look to final walkthrough.
- 01
Call us early
Before repairs change the evidence.
- 02
Record the line
Camera from access to the damage or connection.
- 03
Write the summary
Findings with distances and conditions.
- 04
Send it where you need it
To your insurer, adjuster or attorney.
Often paired with this.
FILE A-16 InspectEmergency InspectionA backup is a symptom. A camera finds the cause so the next one does not happen.Open file 
FILE E-06 VerifyVideo Report & DocsThe footage is only useful if you can use it. Every inspection comes with the recording and a…Open file 
FILE D-06 DiagnoseCollapsed PipeA collapse can look like a clog. The camera tells you which it is and exactly where the…Open file 
FILE D-09 DiagnoseRepeat BackupsOnce is bad luck. Twice is a pattern. We find what is making your sewer back up and…Open file Read more on this topic.
FIELD NOTE 036 Commercial & MaintenanceHow to Read a Sewer Inspection ReportWhat a good report contains, what the common terms mean and what to do with the findings.2 min read 
FIELD NOTE 034 Commercial & MaintenanceWhy Inspect After a Plumbing RepairYou cannot see a buried repair. A camera confirms the work before you pay and before the trench is lost.2 min read FIELD NOTE 021 Symptoms & DiagnosisSewage Backup: What to Do Right NowA calm checklist for the first hour of a sewer backup, and what comes next.2 min read Insurance Documentation FAQ.
Will the insurer accept your video?
Many insurers accept recorded camera inspections as evidence. Ask your adjuster what format they want and we will provide it.
Can you say what caused the damage?
We describe what is visible, such as roots, a break or a collapse. Causes involving timing or coverage are for the insurer and your contractor.
Should I wait for the insurer’s inspector?
Ask your adjuster. If repairs are urgent, record the line first so the evidence is preserved.
Insurance Documentation across Middle Tennessee.
Pick your city for its briefing.
See what is under there.
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