PROCEDURE // 6 steps
From first call to video report.
A calm, clear six-step process, with the live feed in front of you and a recording and report at the end.
- Live video
- Recorded
- Written summary
RECCH 0100:00:00Six steps, no surprises.
- 01
Call or book
Tell us what is going on: a slow drain, a backup, a house you are buying. We pick the right camera and tell you what to expect.
- 02
Find the access
We locate your cleanout or the best drain access, and we protect floors and landscaping around it.
- 03
Run the camera
A waterproof camera travels the line while we record. We watch the pipe live, foot by foot.
- 04
Locate and mark
Where it matters, a transmitter rides with the camera so we can mark the route and depth on the surface.
- 05
Review it with you
You see what the camera saw, including the problems, and we explain what each one means in plain language.
- 06
Video and written report
You get the recording and a written summary with the findings and recommended next steps.
Run a virtual inspection.
Help us help you.
- Locate your cleanout if you can, and keep the area clear
- Note when problems happen: after laundry, in storms, in the morning
- Keep water use light until we arrive
- Share any past plumbing work, reports or plans you have